To create a www.oattex.com account,

• Visit “www.oattex.com”.
• Click on the Register button.
• Fill in the required blank fields mentioning your Name, email address, phone number, and password or according to your convenience.
• Lastly, click on the “Submit” button and be a registered OATTEX member.

YES! We strictly maintain our customer confidentiality and we DO NOT SHARE personal information with any other third party under any circumstance.

Being a registered member of OATTEX, to sign in or log in to the OATTEX site,

• visit www.oattex.com.
• Click on the SIGN IN button.
• Provide your email address and password
• Finally, click “LOG IN” and sign in to your www.oattex.com account.

To change the email address on your OATTEX account,

• Visit www.oattex.com.
• SIGN IN by using your email address and password.
• After you have logged in, you will see the "EDIT" button under Account information on your Dashboard.

Click on edit and fill up the field with your new email address. 

If you have forgotten your password or login id,

• Visit www.oattex.com.
• Click on the Sign In button.
• You will be redirected to a page where there will be an option stating “LOST MY PASSWORD”. Click on that button to be directed to a new page.
• You will be required to fill up a field mentioning your email address which was used during the registration at www.oattex.com.
• After you have provided your email address, click on “Send me a reset password instruction”.
• Check your email inbox for notification of the new password.

• First, you need to register here: www.oattex.com/customer/account/create.
• Then visit the page where your desired product/s is/are displayed.
• Click on your desired product. You shall now see a new page consisting of all the product details. Fill up the quantity field and size (if applicable)
• Now click on "Add to Cart". If you want to continue shopping click “Continue Shopping” or if you want to check out “View Cart and Checkout”.
• While proceeding to checkout there will be payment options available from which you can choose one according to your convenience (Bkash, Nagod, cash on delivery). You will also have to provide your shipping address (a location where you want to get the delivery).
• Finally, click on “Place Order” and Checkout.

You will be refunded BUT only for the products which are REFUNDABLE (check conditions during purchase). If you want to be refunded, please notify our customer care at info@oattex.com within 7 days after receiving delivery.

No. You will only need to pay the price of the product and delivery charge if you want to get home delivery for your order.

Yes. We deliver products anywhere in Bangladesh through our effective delivery partner.

You can place your query at info@oattex.com or contact our customer care department at  +88 01911351717  {7 days a week (10:00 AM - 11:00 PM) }.