Welcome to Oattex! This Privacy Policy describes how we collect, use, and protect your personal information when you use our website [www.oattex.com], make a purchase, or contact us. As a brand based in Bangladesh, we are committed to protecting your privacy and complying with applicable data protection laws.

Personal Information: Name, email address, phone number, billing and shipping addresses

Order Information: Product details, payment method, purchase history (we do not store full card information)

Optional Data: Reviews, surveys, or customer service messages

We use your information to:

• Fulfill and deliver your orders
• Contact you about your purchase or support inquiries
• Send updates, promotions, or newsletters (only if you subscribe)
• Improve our website, products, and customer experience
• Comply with Bangladeshi legal requirements and tax regulations

We only share your information with trusted third parties when necessary:

• Shipping Providers – to deliver your order
• Payment Gateways – to process payments securely
• Email Services – to send order updates or marketing (only if opted in)

We never sell or rent your personal data.

We use cookies to improve site performance, personalize your experience, and analyze traffic. You can disable cookies through your browser settings, though some features may not work properly.

We use industry-standard security measures (SSL encryption, secure servers) to protect your information. However, no system is 100% secure, and we recommend keeping your login details private.

As a customer, you may:

• Access the data we hold about you
• Request corrections or deletion
• Opt out of promotional emails at any time
• Contact us to withdraw consent for data use

To make a request, email: support@oattex.com

We keep your data only as long as needed to fulfill your order, support customer service, or meet legal obligations.

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

We may update this policy from time to time. All changes will be posted here with an updated “Effective Date.”

If you have any questions about this Privacy Policy or how your data is used, contact us at:

Oattex
Email: support@oattex.com
Location: Ovijatra: 59, Holding No: 22/2, Vadam Road, Kathel Dia (Haji Bari Jame Morjid, Haji Bari), Tongi, Gazipur, Bangladesh